Intro books you into 30-minute video calls at 30% commission. Vetted lets you reply to an email on your schedule at 10%.
What Intro does
Intro is a well-funded marketplace ($25.7M raised, backed by a16z and Alexis Ohanian) that connects users with experts for 1:1 video calls. Experts set their rates — typically $100 to $2,000 per hour — and callers book 15 to 60-minute sessions. The platform spans business, wellness, style, and lifestyle categories. Intro handles scheduling, payment, and video infrastructure. They've grown to $22.7M in annual revenue with 215 employees.
How Vetted is different
Vetted solves a different problem. Intro requires both sides to find a time slot, show up on video, and commit 15–60 minutes. Vetted is async — the sender writes a message, you reply when you have time. No calendar coordination, no being "on" for a call, no video setup. For busy professionals who get a lot of inbound, the async model respects their time far better. And Vetted's 10% fee is a third of Intro's 30%.
Feature comparison
| Feature | Vetted | Intro |
|---|---|---|
| Format | Async email reply | Scheduled video call |
| Time commitment | 2–5 minutes to reply | 15–60 min call + scheduling |
| Platform fee | 10% | 30% (marketplace) / 10% (self-sourced) |
| Scheduling required | No — reply whenever | Yes — calendar coordination |
| Expert setup | Share a link, reply to emails | Create profile, set availability, join video calls |
| Reply guarantee | Full refund if no reply in 7 days | N/A (scheduled in advance) |
| Discovery | Your link — you bring the traffic | Marketplace with built-in browsing |
Where Intro wins
Where Vetted wins
The bottom line
Intro makes sense if you enjoy video calls and want marketplace-driven discovery. Vetted makes sense if you're already getting inbound and want to reply on your terms — async, over email, at a third of the commission.